Privacy Policy

This Privacy Policy explains how Poroflo ("we", "us", "our") collects, uses, and shares information when you visit www.poroflo.co (the "Site") or engage us for services. By using the Site or our services, you agree to the practices described here.

1. Information We Collect

Information you give us. When you book a discovery call, fill out a form, or email us, we collect details such as your name, email address, company, role, and any project information you choose to share.

Information collected automatically. When you visit the Site, we and our analytics providers may collect technical information such as your IP address, browser type, device type, referring URL, pages viewed, and approximate location. This data helps us understand how the Site is used and improve it.

Information from service engagements. If you become a client, we may receive access to systems, content, and credentials needed to deliver the engagement. We treat this information as confidential and use it solely to perform the agreed services.

2. How We Use Information

We use the information we collect to:

• respond to enquiries and provide proposals;
• deliver, manage, and improve our services;
• operate, secure, and improve the Site;
• send service-related communications;
• comply with legal and contractual obligations.

3. Cookies & Analytics

The Site uses cookies and similar technologies for essential functionality and to measure usage through privacy-respecting analytics. You can control cookies through your browser settings. Disabling cookies may affect parts of the Site.

4. Sharing of Information

We do not sell your personal information. We may share it with:

• service providers we rely on to operate (e.g. hosting, analytics, scheduling, email) under appropriate confidentiality terms;
• professional advisors where reasonably necessary;
• authorities where required by law or to protect our rights;
• a successor entity in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy or to meet legal, accounting, or reporting obligations, after which it is deleted or anonymised.

6. Data Security

We use reasonable technical and organisational measures to protect personal information. No system is perfectly secure, however, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to processing or request portability. To exercise these rights, email us at design@poroflo.co. We may need to verify your identity before responding.

8. International Transfers

Poroflo operates from India, and the providers we rely on may be located in other countries. By using the Site or our services, you understand that your information may be processed in jurisdictions whose data protection laws differ from those of your home country.

9. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

11. Contact

Questions or requests about this Privacy Policy? Email us at design@poroflo.co.